Piedmont Triad Regional Water Authority

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.

1. System Information

Contact Information

Provisional

Water System Name: Piedmont Triad Regional Water Authority   PWSID: 30-76-010
Mailing Address:P.O. Box 1326
Randleman, NC 27317
Ownership:Authority
 
Contact Person:Greg FloryTitle:Executive Director
Phone:336-498-5510Cell/Mobile:336-517-9139
 
Secondary Contact:Rebecca Brown Phone:336-498-5510
Mailing Address:P.O. Box 1326
Randleman, NC 27317
Cell/Mobile:336-687-7336
Distribution System
Line Type Size Range (Inches) Estimated % of lines
Ductile Iron 18-48 100.00 %
What are the estimated total miles of distribution system lines?   12 Miles
How many feet of distribution lines were replaced during 2025?   0 Feet
How many feet of new water mains were added during 2025?   0 Feet
How many meters were replaced in 2025?   1
How old are the oldest meters in this system?   16 Year(s)
How many meters for outdoor water use, such as irrigation, are not billed for sewer services?   0
What is this system's finished water storage capacity?   8.3000 Million Gallons
Has water pressure been inadequate in any part of the system since last update? Line breaks that were repaired quickly should not be included.   No
Programs
Does this system have a program to work or flush hydrants?   Yes, Annually
Does this system have a valve exercise program?   Yes, 2 Years or More
Does this system have a cross-connection program?   Yes
Does this system have a program to replace meters?   No
Does this system have a plumbing retrofit program?   No
Does this system have an active water conservation public education program?   No
Does this system have a leak detection program?   No
Water Conservation
What type of rate structure is used?   Flat/Fixed
How much reclaimed water does this system use?   0.0000 MGD   For how many connections?   0
Does this system have an interconnection with another system capable of providing water in an emergency?   Yes

2. Water Use Information

Service Area
Sub-Basin(s)% of Service Population
Haw River (02-1)53 %
Deep River (02-2)47 %
County(s)% of Service Population
Guilford75 %
Randolph25 %
What was the year-round population served in 2025?   0
Has this system acquired another system since last report?   No

We do not directly serve any customers, all water is sold to other water systems who distribute it to end users, therefore; we do not have a population that is directly served by our system.

Water Use by Type
Type of Use Metered
Connections
Metered
Average Use (MGD)
Non-Metered
Connections
Non-Metered
Estimated Use (MGD)
Residential 0 0.0000 0 0.0000
Commercial 0 0.0000 0 0.0000
Industrial 0 0.0000 0 0.0000
Institutional 0 0.0000 0 0.0000

How much water was used for system processes (backwash, line cleaning, flushing, etc.)?   0.6960 MGD

All water produced is sold to other public water systems who then distribute it to end users, we have no data on the type of usage as we have no direct customers other than public water systems we supply.

Water Sales
Purchaser PWSID Average
Daily Sold
(MGD)
Days
Used
Contract Required to
comply with water
use restrictions?
Pipe Size(s)
(Inches)
Use
Type
MGD Expiration Recurring
Archdale 02-76-030 0.9380 365 1.5590 2057 Yes Yes 18 Regular
Greensboro 02-41-010 6.8750 365 7.8300 2057 Yes Yes 48 Regular
High Point 02-41-020 2.7510 365 2.7800 2057 Yes Yes 24 Regular
Jamestown 02-41-030 0.0000 365 0.1500 2057 Yes Yes 12 Regular
Randleman 02-76-015 0.4080 365 1.0000 2057 Yes Yes 24 Regular

3. Water Supply Sources

Monthly Withdrawals & Purchases
Average Daily
Use (MGD)
Max Day
Use (MGD)
Average Daily
Use (MGD)
Max Day
Use (MGD)
Average Daily
Use (MGD)
Max Day
Use (MGD)
Jan 12.1650 11.3450 May 11.7380 10.9630 Sep 11.7030 10.8450
Feb 12.9340 11.5120 Jun 11.9150 11.0040 Oct 11.7940 11.0950
Mar 12.5810 11.2900 Jul 11.7390 11.2860 Nov 11.9830 11.3210
Apr 12.1250 10.7400 Aug 11.7890 10.8200 Dec 11.9810 10.8680

Surface Water Sources
Stream Reservoir Average Daily Withdrawal Maximum Day
Withdrawal (MGD)
Available Raw
Water Supply
Usable On-Stream
Raw Water Supply
Storage (MG)
MGD Days Used MGD * Qualifier
Deep River Randleman Regional Reservoir 12.0380 365 14.0980 54.0000 SY50 22,000.0000

* Qualifier: C=Contract Amount, SY20=20-year Safe Yield, SY50=50-year Safe Yield, F=20% of 7Q10 or other instream flow requirement, CUA=Capacity Use Area Permit

Surface Water Sources (continued)
Stream Reservoir Drainage Area
(sq mi)
Metered? Sub-Basin County Year
Offline
Use
Type
Deep River Randleman Regional Reservoir 171 Yes Deep River (02-2) Randolph Regular
What is this system's off-stream raw water supply storage capacity?   0 Million gallons
Are surface water sources monitored?   Yes, Daily
Are you required to maintain minimum flows downstream of its intake or dam?   Yes
Does this system anticipate transferring surface water between river basins?   Yes

We have a minimum permit required downstream flow requirement of 30 cfs as measured downstream from Randleman Lake Dam, this is maintained on a daily basis. Reductions in the flow requirement are allowed under certain drought conditions.

PTRWA is authorized under an IBT certificate to transfer 30.5 MGD out of the Deep River Basin to the Haw and Yadkin River Basins. The water that is sold to Greensboro is transferred to the Haw River Basin (28.5 MGD ultimate transfer allocation) and a portion of the water delivered to High Point may be transferred to the Yadkin River Basin (2.0 MGD). Under NC Session Law 2025-77 the Haw and Deep River sub basins were eliminated so while we have listed these details as spelled out in the IBT certificate by definition the 28.5 MGD transfer to the Haw Basin will no longer be a sub-basin transfer.

Water Treatment Plants
Plant Name Permitted Capacity
(MGD)
Is Raw Water Metered? Is Finished Water Ouput Metered? Source
John F. Kime Water Treatment P 14.7000 Yes Yes Randleman Regional Reservoir
Did average daily water production exceed 80% of approved plant capacity for five consecutive days during 2025?  No
     If yes, was any water conservation implemented?  No
Did average daily water production exceed 90% of approved plant capacity for five consecutive days during 2025?  No
     If yes, was any water conservation implemented?  No
Are peak day demands expected to exceed the water treatment plant capacity in the next 10 years?  No

PTRWA is solely a water wholesaler and 100% of our production capacity is allocated to our partners on a daily basis, we do not typically experience significant peak demands given the structure of our water sales contracts.

4. Wastewater Information

Monthly Discharges
Average Daily
Discharge (MGD)
Average Daily
Discharge (MGD)
Average Daily
Discharge (MGD)
Jan 1.2730 May 1.1640 Sep 0.5950
Feb 1.4230 Jun 1.0680 Oct 0.7350
Mar 1.3750 Jul 0.9510 Nov 0.9980
Apr 1.2490 Aug 0.6840 Dec 0.9920

How many sewer connections does this system have?   0
How many water service connections with septic systems does this system have?   0
Are there plans to build or expand wastewater treatment facilities in the next 10 years?   Yes

Wastewater discharge is solely for process water from the water treatment facility and sludge dewatering operations, there is no domestic component. PTRWA has completed the Basis of Design Report for a water treatment plant expansion and is working to complete a report for the addition of advanced treatment to address emerging contaminants. The water treatment plant expansion and emerging contaminant treatment will necessitate improvements in the wastewater treatment process. We are awaiting an authorization to construct for the expansion and are anticipating applying for an ATC for the advanced treatment in 2028. The facility received an updated wastewater treatment discharge permit in conjunction with the expansion project in 2026.

Wastewater Permits
Permit Number Type Permitted Capacity
(MGD)
Design Capacity
(MGD)
Average Annual
Daily Discharge
(MGD)
Maximum Day Discharge
(MGD)
Receiving Stream Receiving Basin
NC0087866 WTP 3.5000 3.5000 1.0420 2.1050 Randleman Regional Reservoir Deep River (02-2)

5. Planning

Projections
  2025 2030 2040 2050 2060 2070
Year-Round Population 0 0 0 0 0 0
Seasonal Population 0 0 0 0 0 0
 
Residential 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Commercial 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Industrial 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Institutional 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
System Process 0.6960 2.0000 4.0000 5.0000 6.0000 6.0000
Unaccounted-for 0.3700 0.0000 0.0000 0.0000 0.0000 0.0000

PTRWA does not directly serve any customers, all water produced is sold directly to other public water systems who deliver water to the end users, the water systems PTRWA provides water to report population and water use projections in their water supply plans. Any expansions to the PTRWA water system will be as a result of requests from the systems served for additional water up to their contractually allocated percent of the reservoir capacity. PTRWA anticipates future WTP expansions up to a 48 MGD finished water capacity, with the timing to be based upon the demands in the member's water systems. Above estimates for our system's process water and unaccounted for water take expansions into account. The next expansion is currently predicted for completion in 2028. Advanced treatment is currently being designed to addressed emerging compounds, reverse osmosis is the technology that has been selected for emerging compound treatment. The system process water predictions include high level estimates of the potential losses in the reverse osmosis system.

Future Water Sales
Purchaser PWSID Contract Pipe Size(s) (Inches) Use Type
MGD Year Begin Year End
Asheboro 02-76-010 1.2500 2027 24 Regular
City of Greensboro 02-41-010 10.6800 2028 48 Regular
City of Greensboro 02-41-010 10.0000 2050 48 Regular
Future Supply Sources
Source Name PWSID Source Type Additional Supply Year Online Year Offline Type
Piedmont Triad Regional Water Authority 30-76-010 Surface 0.0000 2028 Regular

PTRWA is in the process of an expansion to the existing surface water treatment plant to an expected finished water capacity of 26.7 MGD. Plans for the expansion have been submitted to Public Water Supply and is expected that an Authorization to Construct will be issued by mid 2026. It is expected that the expansion will be completed by October of 2028. The facility is also in the process of designing advanced treatment to address emerging compounds, reverse osmosis has been selected as the advanced treatment technology. It is expected that the Basis of Design Report will be completed in 2026, that an authorization to construct will be issued in 2028 and that construction of the facility will be completed in 2031.

Demand v/s Percent of Supply
  2025 2030 2040 2050 2060 2070
Surface Water Supply 54.0000 54.0000 54.0000 54.0000 54.0000 54.0000
Ground Water Supply 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Purchases 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Future Supplies 0.0000 0.0000 0.0000 0.0000 0.0000
Total Available Supply (MGD) 54.0000 54.0000 54.0000 54.0000 54.0000 54.0000
Service Area Demand 1.0660 2.0000 4.0000 5.0000 6.0000 6.0000
Sales 10.9720 13.3190 13.3190 13.3190 13.3190 13.3190
Future Sales 11.9300 11.9300 21.9300 21.9300 21.9300
Total Demand (MGD) 12.0380 27.2490 29.2490 40.2490 41.2490 41.2490
Demand as Percent of Supply 22% 50% 54% 75% 76% 76%

The purpose of the above chart is to show a general indication of how the long-term per capita water demand changes over time. The per capita water demand may actually be different than indicated due to seasonal populations and the accuracy of data submitted. Water systems that have calculated long-term per capita water demand based on a methodology that produces different results may submit their information in the notes field.

Your long-term water demand is unavailable until we receive population data for 2025 gallons per capita per day. What demand management practices do you plan to implement to reduce the per capita water demand (i.e. conduct regular water audits, implement a plumbing retrofit program, employ practices such as rainwater harvesting or reclaimed water)? If these practices are covered elsewhere in your plan, indicate where the practices are discussed here.    As our only customers are solely other public water systems we do not plan to implement any plans to reduce future water supply needs, plans for demand management would need to be implemented by the systems that we provide water to.

Are there other demand management practices you will implement to reduce your future supply needs?   As our only customers are solely other public water systems we do not plan to implement any plans to reduce future water supply needs, plans for demand management would need to be implemented by the systems that we provide water to.

What supplies other than the ones listed in future supplies are being considered to meet your future supply needs?   None

How does the water system intend to implement the demand management and supply planning components above?   N/A

Additional Information

Has this system participated in regional water supply or water use planning?  Yes, Yes, PTRWA is comprised of 6 local governments and was formed to assist these localities in meeting their water supply needs for at least the next 50 years, therefore; by definition PTRWA is a regional water supply and was formed as a result of a regional planning effort. PTRWA has completed a master planning initiative that identified potential water and wastewater capacity needs in the Guilford and Randolph County region through at least the 2050 planning period. The master plan makes recommendations on initiatives that utilities in the area can make to meet the needs of the region in the most cost-effective manner throughout the planning period.

What major water supply reports or studies were used for planning?  PTRWA conducted several exhaustive studies during the formation and creation of the dam and water treatment plant including a detailed comprehensive environmental impact statement required as part of the reservoir permitting process. PTRWA actively monitored the Deep River water and wastewater capacity study that was performed on behalf of the NC Legislature by the Department of Environmental Quality to determine how this could impact long-term regionalization planning. As the next step in analyzing the Deep River Capacity Study In February 2026 PTRWA completed a yearlong master planning initiative that studied water and wastewater capacity needs in the Guilford and Randolph County region through at least the 2050 planning period. The master plan makes recommendations on initiatives that utilities in the area can make to meet the needs of the region in the most cost-effective manner throughout the planning period.

Please describe any other needs or issues regarding your water supply sources, any water system deficiencies or needed improvements (storage, treatment, etc.) or your ability to meet present and future water needs. Include both quantity and quality considerations, as well as financial, technical, managerial, permitting, and compliance issues:   PTRWA is working on the design of an advance treatment facility to address PFAS and 1,4 Dioxane constituents in the source water, the cost of this treatment system will be in excess of $130,000,000 and PTRWA is working to obtain financing options that will have the least impact on our ratepayers.

PTRWA recently completed master planning initiative has determined that wastewater capacity may soon become a limiting factor to growth in the region. PTRWA is working as a regional facilitator to encourage cooperative relationships to address the challenge of meeting the long-term wastewater needs expected in the region. PTRWA is currently working to determine if the partners in the Authority can work together to construct a regional wastewater treatment facility that will be able to address the long-term needs of the citizens of Guilford and Randolph Counties.

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.