Sugar Mountain

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.

1. System Information

Contact Information

Complete

Water System Name: Sugar Mountain   PWSID: 01-06-107
Mailing Address:PO Box 240908
Charlotte, NC 28224		Ownership:Business
 
Contact Person:Harshna PatelTitle:Water Quality Coordinator
Phone:704-608-4974Cell/Mobile:--
Distribution System
Line Type Size Range (Inches) Estimated % of lines
Ductile Iron 8 93.50 %
Ductile Iron 6 6.20 %
Ductile Iron 16 0.30 %
What are the estimated total miles of distribution system lines?   17 Miles
How many feet of distribution lines were replaced during 2022?   10 Feet
How many feet of new water mains were added during 2022?   0 Feet
How many meters were replaced in 2022?   22
How old are the oldest meters in this system?   3 Year(s)
How many meters for outdoor water use, such as irrigation, are not billed for sewer services?   4
What is this system's finished water storage capacity?   0.6020 Million Gallons
Has water pressure been inadequate in any part of the system since last update? Line breaks that were repaired quickly should not be included.   No
Programs
Does this system have a program to work or flush hydrants?   Yes, Annually
Does this system have a valve exercise program?   Yes, Annually
Does this system have a cross-connection program?   Yes
Does this system have a program to replace meters?   No
Does this system have a plumbing retrofit program?   No
Does this system have an active water conservation public education program?   Yes
Does this system have a leak detection program?   Yes

Water produced is compared to water billed. High or unusual customer usage is flagged when compared to usage history.
The company's water accountability program tracks pumpage, known water loss (from system processes, identified leaks, etc.) and water sold to
determine monthly unaccounted for water loss. We are performing in-house audio listening to identify and repair leaks.

Water Conservation
What type of rate structure is used?   Uniform
How much reclaimed water does this system use?   0.0000 MGD   For how many connections?   0
Does this system have an interconnection with another system capable of providing water in an emergency?   No

Banner Elk's water line is approximately 3 miles away and at a substantially lower elevation, making it difficult to achieve the water pressure necessary to
serve Sugar Mountain.

2. Water Use Information

Service Area
Sub-Basin(s)% of Service Population
Watauga River (16-1)100 %
County(s)% of Service Population
Avery100 %
What was the year-round population served in 2022?   3,142
Has this system acquired another system since last report?   No

Sugar Mountain is a winter ski resort with approximately 20% of the residents living there year round. Based on the winter usage, the highest influx of customers occurs Nov/Dec to March. However, because all customers are charged at least a base charge each month of the year, it is difficult to calculate a seasonal population.

Water Use by Type
Type of Use Metered
Connections		 Metered
Average Use (MGD)		 Non-Metered
Connections		 Non-Metered
Estimated Use (MGD)
Residential 1,284 0.0702 0 0.0000
Commercial 95 0.0357 0 0.0000
Industrial 0 0.0000 0 0.0000
Institutional 0 0.0000 0 0.0000

How much water was used for system processes (backwash, line cleaning, flushing, etc.)?   0.0220 MGD

Water Sales
Purchaser PWSID Average
Daily Sold
(MGD)		 Days
Used		 Contract Required to
comply with water
use restrictions?		 Pipe Size(s)
(Inches)		 Use
Type
MGD Expiration Recurring
Ski Country 01-06-119 0.0000 0 Yes No 4 Emergency

3. Water Supply Sources

Monthly Withdrawals & Purchases
Average Daily
Use (MGD)		 Max Day
Use (MGD)		 Average Daily
Use (MGD)		 Max Day
Use (MGD)		 Average Daily
Use (MGD)		 Max Day
Use (MGD)
Jan 0.2368 0.2719 May 0.1850 0.2521 Sep 0.2114 0.2467
Feb 0.2490 0.3169 Jun 0.2277 0.2682 Oct 0.2293 0.3049
Mar 0.1963 0.2544 Jul 0.2746 0.3072 Nov 0.2192 0.3583
Apr 0.1650 0.1806 Aug 0.2169 0.2294 Dec 0.2746 0.6678

Ground Water Sources
Name or Number Average Daily Withdrawal (MGD) Max Day Withdrawal (MGD) 12-Hour Supply
(MGD)		 CUA Reduction Year Offline Use Type
MGD Days Used
1 0.0089 365 0.0448 0.0940 Regular
10 0.0183 344 0.0635 0.0860 Regular
11 0.0075 301 0.0268 0.0320 Regular
12 0.0088 260 0.0206 0.0240 Regular
13 0.0097 353 0.0320 0.0220 Regular
14 0.0000 0 0 0.0900 Regular
16 0.0133 365 0.0547 0.0340 Regular
17 0.0135 365 0.0312 0.0310 Regular
18 0.0163 363 0.0354 0.0200 Regular
19 0.0183 363 0.0748 0.0350 Regular
2 0.0028 365 0.0189 0.0240 Regular
20 0.0088 365 0.0704 0.0790 Regular
21 0.0105 287 0.0275 0.0190 Regular
22 0.0227 335 0.0818 0.0330 Regular
23 0.0000 0 0 0.0290 Regular
24 0.0000 0 0 0.0900 Regular
3 0.0096 359 0.0425 0.0200 Regular
4 0.0158 365 0.0608 0.0380 Regular
5 0.0052 365 0.0270 0.0240 Regular
6 0.0099 365 0.0531 0.0400 Regular
7 0.0058 363 0.0301 0.0240 Regular
8 0.0044 363 0.022704 0.0180 Regular
9 0.0239 359 0.0361 0.0400 Regular
Ground Water Sources (continued)
Name or Number Well Depth (Feet) Casing Depth
(Feet)		 Screen Depth (Feet) Well Diameter (Inches) Pump Intake Depth (Feet) Metered?
Top Bottom
1 260 40 6 178 Yes
10 500 6 483 Yes
11 600 82 6 315 Yes
12 500 51 6 336 Yes
13 500 6 232 Yes
14 400 78 6 378 Yes
16 600 29 504 Yes
17 600 49 6 531 Yes
18 400 48 6 357 Yes
19 600 6 478 Yes
2 300 55 6 273 Yes
20 600 6 252 Yes
21 600 90 6 420 Yes
22 600 60 6 420 Yes
23 800 50 8 498 Yes
24 1080 82 8 777 Yes
3 215 60 6 197 Yes
4 205 59 6 197 Yes
5 240 6 147 Yes
6 300 6 273 Yes
7 320 41 6 315 Yes
8 250 20 6 230 Yes
9 275 6 236 Yes
Are ground water levels monitored?   Yes, As Needed
Does this system have a wellhead protection program?   Yes

4. Wastewater Information

Monthly Discharges
Average Daily
Discharge (MGD)		 Average Daily
Discharge (MGD)		 Average Daily
Discharge (MGD)
Jan 0.1880 May 0.1670 Sep 0.1620
Feb 0.2730 Jun 0.1510 Oct 0.1510
Mar 0.1950 Jul 0.1470 Nov 0.2340
Apr 0.1410 Aug 0.1420 Dec 0.3800

How many sewer connections does this system have?   1,101
How many water service connections with septic systems does this system have?   283
Are there plans to build or expand wastewater treatment facilities in the next 10 years?   Yes

We are going to change the treatment process from chemicals to UV, add new headworks and lift station in 2023/2024. There are plans to upgrade the plant in 2028. We plan to increase the plant capacity from 0.5 MGD to 1.0 MGD when needed for system expansion.

Wastewater Permits
Permit Number Type Permitted Capacity
(MGD)		 Design Capacity
(MGD)		 Average Annual
Daily Discharge
(MGD)		 Maximum Day Discharge
(MGD)		 Receiving Stream Receiving Basin
NC0022900 WWTP 1.0000 0.5000 0.1940 1.3200 Flattop Creek Watauga River (16-1)

5. Planning

Projections
  2022 2030 2040 2050 2060 2070
Year-Round Population 3,142 3,199 3,271 3,342 3,414 3,485
Seasonal Population 0 0 0 0 0 0
 
Residential 0.0702 0.0762 0.0779 0.0796 0.0813 0.0830
Commercial 0.0357 0.0361 0.0369 0.0378 0.0386 0.0394
Industrial 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Institutional 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
System Process 0.0220 0.0225 0.0230 0.0235 0.0240 0.0245
Unaccounted-for 0.0960 0.1012 0.1034 0.1058 0.1080 0.1103
Demand v/s Percent of Supply
  2022 2030 2040 2050 2060 2070
Surface Water Supply 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Ground Water Supply 0.9460 0.9460 0.9460 0.9460 0.9460 0.9460
Purchases 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Future Supplies 0.0000 0.0000 0.0000 0.0000 0.0000
Total Available Supply (MGD) 0.9460 0.9460 0.9460 0.9460 0.9460 0.9460
Service Area Demand 0.2239 0.2360 0.2412 0.2467 0.2519 0.2572
Sales 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Future Sales 0.0000 0.0000 0.0000 0.0000 0.0000
Total Demand (MGD) 0.2239 0.2360 0.2412 0.2467 0.2519 0.2572
Demand as Percent of Supply 24% 25% 25% 26% 27% 27%

The purpose of the above chart is to show a general indication of how the long-term per capita water demand changes over time. The per capita water demand may actually be different than indicated due to seasonal populations and the accuracy of data submitted. Water systems that have calculated long-term per capita water demand based on a methodology that produces different results may submit their information in the notes field.

Your long-term water demand is 22 gallons per capita per day. What demand management practices do you plan to implement to reduce the per capita water demand (i.e. conduct regular water audits, implement a plumbing retrofit program, employ practices such as rainwater harvesting or reclaimed water)? If these practices are covered elsewhere in your plan, indicate where the practices are discussed here.    We introduced a Water Efficiency Rebate Program for Water Conservation. The installation of more water efficient home appliances and increased water conservation awareness should result in a reduction of future per capita usage.

Are there other demand management practices you will implement to reduce your future supply needs?   The mountainous terrain in Sugar Mountain makes identifying leaks a challenge. Valves are regularly exercised in an effort to identify leaks and repair
mains to lower water loss. We continue to test 1% of smaller meters each year and 25% of large meters.
We currently use the AWWA Water Audit Software to perform annual water audits for the system.

What supplies other than the ones listed in future supplies are being considered to meet your future supply needs?   

How does the water system intend to implement the demand management and supply planning components above?   We provide tips on how to reduce nonessential water use in our Consumer Confidence Report. Our website provides a Home Water Audit spreadsheet to help our customers calculate their water usage for various household activities and determine the areas where they can implement water conservation measures.

Additional Information

Has this system participated in regional water supply or water use planning?  No

What major water supply reports or studies were used for planning?  

Please describe any other needs or issues regarding your water supply sources, any water system deficiencies or needed improvements (storage, treatment, etc.) or your ability to meet present and future water needs. Include both quantity and quality considerations, as well as financial, technical, managerial, permitting, and compliance issues:   

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.