Charlotte Water

1. System Information

Contact Information

Distribution System

Programs

Water Conservation

2. Water Use Information

Service Area

Water Use by Type

How much water was used for system processes (backwash, line cleaning, flushing, etc.)?   10.8386 MGD

Water Sales

3. Water Supply Sources

Monthly Withdrawals & Purchases

Surface Water Sources

* Qualifier: C=Contract Amount, SY20=20-year Safe Yield, SY50=50-year Safe Yield, F=20% of 7Q10 or other instream flow requirement, CUA=Capacity Use Area Permit

Surface Water Sources (continued)

Water Purchases From Other Systems

Water Treatment Plants

4. Wastewater Information

Monthly Discharges

Wastewater Permits

Wastewater Interconnections

5. Planning

Projections

Demand v/s Percent of Supply

The purpose of the above chart is to show a general indication of how the long-term per capita water demand changes over time. The per capita water demand may actually be different than indicated due to seasonal populations and the accuracy of data submitted. Water systems that have calculated long-term per capita water demand based on a methodology that produces different results may submit their information in the notes field.

Your long-term water demand is 58 gallons per capita per day. What demand management practices do you plan to implement to reduce the per capita water demand (i.e. conduct regular water audits, implement a plumbing retrofit program, employ practices such as rainwater harvesting or reclaimed water)? If these practices are covered elsewhere in your plan, indicate where the practices are discussed here.    

Are there other demand management practices you will implement to reduce your future supply needs?   Charlotte Water strives to reduce per capita demand through public education, an increasing block rate structure, non-revenue water audits, meter replacement program and a plumbing retrofit program. Additionally, the utility is actively participating in the Partnership for Safe Water Distribution System optimization Program and the non-Revenue Water and Loss Mitigation Program as prescribed in the AWWA M36 Manual. Future per capita demands will be evaluated annually and addressed through various programs or technologies. Charlotte Water is currently evaluating the reuse availability to large customers within the service area. Irrigation rates start at tier 3 as a price signal for usages and is annually reviewed to determine the appropriateness of these rates.

What supplies other than the ones listed in future supplies are being considered to meet your future supply needs?   Charlotte Water contracted with Black and Veatch to conduct the 2023 Water Distribution System Master Plan. It includes a 2040 Comprehensive Plan which serves as a framework for future development based on the demand growth of the Charlotte Water Distribution System and existing infrastructure and treatment capacity.

How does the water system intend to implement the demand management and supply planning components above?   

Additional Information

Has this system participated in regional water supply or water use planning?  Yes, Yes, Charlotte Water is a founding member of the Catawba-Wateree Water Management Group (CWWMG). CWWMG is the recognized planning organization for the 4,750 square miles that drain into the Catawba and Wateree rivers, providing water to neighbors from Morganton, NC to Camden, SC. This group is currently working with a consultant on a 10-year update to the Water Supply Master Plan (WSMP) now known as the Integrated Water Resources Plan (IWRP).

What major water supply reports or studies were used for planning?  The original WSMP completed by the CWWMG in 2015 concluded that the supply for the entire Catawba River Basin was sustainable through 2065. Results of several initiatives covering long-term planning for water supply, demand and drought management, and climate change are being integrated throughout the IWRP process. A Stakeholder Advisory Team has also been established to evaluate interim plan products and recommend enhancements.

Please describe any other needs or issues regarding your water supply sources, any water system deficiencies or needed improvements (storage, treatment, etc.) or your ability to meet present and future water needs. Include both quantity and quality considerations, as well as financial, technical, managerial, permitting, and compliance issues:   The CWWMG's IWRP that will be completed in 2025 will identify any strategies needed to extend the water supply availability for the basin beyond current forecasts. Charlotte Water contracted with Black and Veatch to conduct the 2023 Water Distribution System Master Plan. The Master Plan study is still ongoing and will provide recommendations on infrastructure and water supplies to improve the water system and forecasts demands and capacity needs into 2050.

In 2024, Charlotte Water provided a “Notice of Intent” to begin modifying its current Interbasin Transfer (IBT) certification due to the transfer that occurs via service delivery to customers in the Rocky River basin portion of Mecklenburg County. Currently, Charlotte Water is hosting a series of stakeholder advisory group meetings to provide input on actionable alternatives that will be studied through a required Environmental Impact Statement (EIS). Charlotte Water anticipates the EIS development to be submitted to NC Department of Environmental Quality in 2027. Upon review and if determined adequate by the NC Environmental Management Commission, Charlotte Water will submit an official request to modify its current IBT at that point in time. Any request to modify our IBT certificate will be based on a required 30 year demand forecast and the outcome of the required EIS evaluation of alternatives and mitigation strategies.