New Bern

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.

1. System Information

Contact Information

Complete

Water System Name: New Bern   PWSID: 04-25-010
Mailing Address:PO Box 1129
New Bern, NC 28563-1129
Ownership:Municipality
 
Contact Person:Jordan B. Hughes, P.E.Title:Director of Water Resources
Phone:252-639-7527Cell/Mobile:--
Distribution System
Line Type Size Range (Inches) Estimated % of lines
Asbestos Cement 6-12 3.78 %
Cast Iron 6-12 8.22 %
Ductile Iron 6-20 11.56 %
Galvanized Iron 2 5.49 %
Other 30 3.74 %
Polyvinyl Chloride 2-18 67.21 %
What are the estimated total miles of distribution system lines?   353 Miles
How many feet of distribution lines were replaced during 2024?   19,763 Feet
How many feet of new water mains were added during 2024?   14,608 Feet
How many meters were replaced in 2024?   1,544
How old are the oldest meters in this system?   50 Year(s)
How many meters for outdoor water use, such as irrigation, are not billed for sewer services?   515
What is this system's finished water storage capacity?   9.0000 Million Gallons
Has water pressure been inadequate in any part of the system since last update? Line breaks that were repaired quickly should not be included.   No
Programs
Does this system have a program to work or flush hydrants?   Yes, Annually
Does this system have a valve exercise program?   Yes, 2 Years or More
Does this system have a cross-connection program?   Yes
Does this system have a program to replace meters?   Yes
Does this system have a plumbing retrofit program?   No
Does this system have an active water conservation public education program?   Yes
Does this system have a leak detection program?   Yes

Leak detection is provided through AMI software and City staff notify customers when leaks are detected.

Water Conservation
What type of rate structure is used?   Increasing Block
How much reclaimed water does this system use?   0.0216 MGD   For how many connections?   1
Does this system have an interconnection with another system capable of providing water in an emergency?   Yes

The City of New Bern has an emergency interconnection with the Craven County Water System.

2. Water Use Information

Service Area
Sub-Basin(s)% of Service Population
Neuse River (10-1)75 %
Trent River (10-3)25 %
County(s)% of Service Population
Craven100 %
What was the year-round population served in 2024?   40,316
Has this system acquired another system since last report?   No

2024 GIS Shapefiles provided for system mapping.

Water Use by Type
Type of Use Metered
Connections
Metered
Average Use (MGD)
Non-Metered
Connections
Non-Metered
Estimated Use (MGD)
Residential 17,440 2.1430 0 0.0000
Commercial 1,937 0.9180 0 0.0000
Industrial 30 0.0870 0 0.0000
Institutional 0 0.0000 0 0.0000

How much water was used for system processes (backwash, line cleaning, flushing, etc.)?   0.2380 MGD

Approximately 25 institutional type customers included in the Commercial user total.

Water Sales
Purchaser PWSID Average
Daily Sold
(MGD)
Days
Used
Contract Required to
comply with water
use restrictions?
Pipe Size(s)
(Inches)
Use
Type
MGD Expiration Recurring
Craven County 04-25-055 0.0000 0 0.0000 Yes Yes 12 Emergency

While there is no formal contract that governs this connection, both parties have agreed to provide water to the other on an emergency basis.

3. Water Supply Sources

Monthly Withdrawals & Purchases
Average Daily
Use (MGD)
Max Day
Use (MGD)
Average Daily
Use (MGD)
Max Day
Use (MGD)
Average Daily
Use (MGD)
Max Day
Use (MGD)
Jan 3.3373 4.0880 May 3.7305 5.0328 Sep 3.8101 4.6909
Feb 3.5147 4.1210 Jun 4.4395 6.2381 Oct 3.7547 4.7520
Mar 3.3436 4.1570 Jul 3.9444 5.5497 Nov 3.9491 5.0241
Apr 3.6357 5.2489 Aug 4.0279 5.3280 Dec 3.5840 4.6740

Ground Water Sources
Name or Number Average Daily Withdrawal (MGD) Max Day Withdrawal (MGD) 12-Hour Supply
(MGD)
CUA Reduction Year Offline Use Type
MGD Days Used
1 1.4620 107 3.1340 1.0080 CUA25 Regular
2 1.5501 76 2.7780 1.0080 CUA25 Regular
3 1.4342 114 2.9480 1.0080 CUA25 Regular
4 1.3761 104 2.8920 1.0080 CUA25 Regular
5 1.4071 100 2.7810 1.0080 CUA25 Regular
WTP-1 0.2476 101 0.3072 0.2520 CUA0 Regular
WTP-10 0.2434 156 0.3451 0.4824 CUA0 Regular
WTP-11 0.4035 163 0.5900 0.7200 CUA0 Regular
WTP-12 0.3826 167 0.4946 0.5040 CUA0 Regular
WTP-13 0.1980 154 0.2893 0.3233 CUA0 Regular
WTP-14 0.2873 165 0.5631 0.3420 CUA0 Regular
WTP-15 0.3010 180 0.5893 0.7020 CUA0 Regular
WTP-2 0.4477 177 0.7100 0.2520 CUA0 Regular
WTP-3 0.1572 141 0.3409 0.2520 CUA0 Regular
WTP-4 0.1672 157 0.2200 0.2386 CUA0 Regular
WTP-5 0.2229 157 0.3381 0.4320 CUA0 Regular
WTP-6 0.2258 165 0.3220 0.5400 CUA0 Regular
WTP-7 0.2762 156 0.4009 0.4320 CUA0 Regular
WTP-8 0.2859 163 0.3703 0.5040 CUA0 Regular
WTP-9 0.2158 162 0.3385 0.5040 CUA0 Regular
Ground Water Sources (continued)
Name or Number Well Depth (Feet) Casing Depth
(Feet)
Screen Depth (Feet) Well Diameter (Inches) Pump Intake Depth (Feet) Metered?
Top Bottom
1 842 490 837 10 239 Yes
2 820 460 815 10 237 Yes
3 796 465 779 10 280 Yes
4 839 465 834 10 260 Yes
5 889 495 889 10 264 Yes
WTP-1 250 225 245 16 200 Yes
WTP-10 297 280 292 16 260 Yes
WTP-11 269 239 264 16 217 Yes
WTP-12 269 244 264 12 220 Yes
WTP-13 274 234 269 12 210 Yes
WTP-14 242 222 237 12 198 Yes
WTP-15 247 212 242 16 194 Yes
WTP-2 265 233 263 12 212 Yes
WTP-3 231 196 226 12 175 Yes
WTP-4 237 207 232 12 185 Yes
WTP-5 243 218 238 12 196 Yes
WTP-6 269 236 264 16 203 Yes
WTP-7 271 238 266 16 218 Yes
WTP-8 278 246 273 16 225 Yes
WTP-9 287 264 282 16 242 Yes
Are ground water levels monitored?   Yes, Monthly
Does this system have a wellhead protection program?   Yes

Per as temporary permit issued 11/22/2022, the current CUA reduction for wells 1-5 is 50%, however 50% was not a selection in the drop-down menu. Therefore, 25% was selected for each of these wells.

Water Purchases From Other Systems
Seller PWSID Average
Daily Purchased
(MGD)
Days
Used
Contract Required to
comply with water
use restrictions?
Pipe Size(s)
(Inches)
Use
Type
MGD Expiration Recurring
Craven County 04-25-055 0.0000 0 0.0000 Yes Yes 12 Emergency
Water Treatment Plants
Plant Name Permitted Capacity
(MGD)
Is Raw Water Metered? Is Finished Water Ouput Metered? Source
City of New WTP 5.5000 Yes Yes Castle Hayne
Did average daily water production exceed 80% of approved plant capacity for five consecutive days during 2024?  No
     If yes, was any water conservation implemented?  
Did average daily water production exceed 90% of approved plant capacity for five consecutive days during 2024?  No
     If yes, was any water conservation implemented?  
Are peak day demands expected to exceed the water treatment plant capacity in the next 10 years?  No

4. Wastewater Information

Monthly Discharges
Average Daily
Discharge (MGD)
Average Daily
Discharge (MGD)
Average Daily
Discharge (MGD)
Jan 4.4770 May 4.1350 Sep 5.0160
Feb 4.0440 Jun 3.5980 Oct 4.2590
Mar 4.8690 Jul 4.6270 Nov 3.6530
Apr 4.2950 Aug 6.2640 Dec 3.5480

How many sewer connections does this system have?   20,851
How many water service connections with septic systems does this system have?   1,162
Are there plans to build or expand wastewater treatment facilities in the next 10 years?   No
Wastewater Permits
Permit Number Type Permitted Capacity
(MGD)
Design Capacity
(MGD)
Average Annual
Daily Discharge
(MGD)
Maximum Day Discharge
(MGD)
Receiving Stream Receiving Basin
NC0025348 WWTP 6.5000 16.2500 4.4040 13.3000 Neuse River Neuse River (10-1)

5. Planning

Projections
  2024 2030 2040 2050 2060 2070
Year-Round Population 40,316 44,100 51,150 59,400 68,900 79,900
Seasonal Population 0 0 0 0 0 0
 
Residential 2.1430 2.3430 2.7190 3.1560 3.6630 4.2510
Commercial 0.9180 1.0040 1.1650 1.3520 1.5690 1.8121
Industrial 0.0870 0.0950 0.1100 0.1280 0.1490 0.1730
Institutional 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
System Process 0.2380 0.2600 0.3020 0.3510 0.4070 0.4720
Unaccounted-for 0.3595 0.3931 0.4561 0.5295 0.6145 0.7122

The City of New Bern was granted a temporary 5-yr permit, effective on 11-22-2022, to withdraw up to 774,920,500 GPY (2.1231 MGD) of water from the Black Creek and Upper Cape Fear aquifers. However, this 50% reduction level could be extended indefinitely if warranted by favorable hydrogeologic conditions, an evaluation that will be conducted by DEQ every five years. If not, the permit could be revoked or amended. Accordingly, the projected 2030-2070 GW supply of 2.1231 MGD (from its restricted wells) used in this Plan to calculate projected demand-to-supply ratios is based on the City getting extensions of the permit. However, if and when the permit would need to be revoked or amended, the projected GW allocations and demand-to-supply ratios would be as well.

Demand v/s Percent of Supply
  2024 2030 2040 2050 2060 2070
Surface Water Supply 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Ground Water Supply 7.6231 7.6231 7.6231 7.6231 7.6231 7.6231
Purchases 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Future Supplies 0.0000 0.0000 0.0000 0.0000 0.0000
Total Available Supply (MGD) 7.6231 7.6231 7.6231 7.6231 7.6231 7.6231
Service Area Demand 3.7455 4.0951 4.7521 5.5165 6.4025 7.4203
Sales 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Future Sales 0.0000 0.0000 0.0000 0.0000 0.0000
Total Demand (MGD) 3.7455 4.0951 4.7521 5.5165 6.4025 7.4203
Demand as Percent of Supply 49% 54% 62% 72% 84% 97%

The purpose of the above chart is to show a general indication of how the long-term per capita water demand changes over time. The per capita water demand may actually be different than indicated due to seasonal populations and the accuracy of data submitted. Water systems that have calculated long-term per capita water demand based on a methodology that produces different results may submit their information in the notes field.

Your long-term water demand is 53 gallons per capita per day. What demand management practices do you plan to implement to reduce the per capita water demand (i.e. conduct regular water audits, implement a plumbing retrofit program, employ practices such as rainwater harvesting or reclaimed water)? If these practices are covered elsewhere in your plan, indicate where the practices are discussed here.    No Changes

Are there other demand management practices you will implement to reduce your future supply needs?   No Changes

What supplies other than the ones listed in future supplies are being considered to meet your future supply needs?   None

How does the water system intend to implement the demand management and supply planning components above?   N/A

Additional Information

Has this system participated in regional water supply or water use planning?  No

What major water supply reports or studies were used for planning?  None

Please describe any other needs or issues regarding your water supply sources, any water system deficiencies or needed improvements (storage, treatment, etc.) or your ability to meet present and future water needs. Include both quantity and quality considerations, as well as financial, technical, managerial, permitting, and compliance issues:   None

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.