Piedmont Triad Regional Water Authority

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.

1. System Information

Contact Information

Provisional

Water System Name: Piedmont Triad Regional Water Authority   PWSID: 30-76-010
Mailing Address:P.O. Box 1326
Randleman, NC 27317
Ownership:Authority
 
Contact Person:Greg FloryTitle:Executive Director
Phone:336-498-5510Cell/Mobile:336-517-9139
 
Secondary Contact:Rebecca Brown Phone:336-498-5510
Mailing Address:P.O. Box 1326
Randleman, NC 27317
Cell/Mobile:336-517-9139
Distribution System
Line Type Size Range (Inches) Estimated % of lines
Ductile Iron 18-48 100.00 %
What are the estimated total miles of distribution system lines?   12 Miles
How many feet of distribution lines were replaced during 2024?   0 Feet
How many feet of new water mains were added during 2024?   0 Feet
How many meters were replaced in 2024?   0
How old are the oldest meters in this system?   15 Year(s)
How many meters for outdoor water use, such as irrigation, are not billed for sewer services?   0
What is this system's finished water storage capacity?   8.3000 Million Gallons
Has water pressure been inadequate in any part of the system since last update? Line breaks that were repaired quickly should not be included.   No
Programs
Does this system have a program to work or flush hydrants?   Yes, Annually
Does this system have a valve exercise program?   Yes, 2 Years or More
Does this system have a cross-connection program?   Yes
Does this system have a program to replace meters?   No
Does this system have a plumbing retrofit program?   No
Does this system have an active water conservation public education program?   No
Does this system have a leak detection program?   No
Water Conservation
What type of rate structure is used?   Flat/Fixed
How much reclaimed water does this system use?   0.0000 MGD   For how many connections?   0
Does this system have an interconnection with another system capable of providing water in an emergency?   Yes

2. Water Use Information

Service Area
Sub-Basin(s)% of Service Population
Haw River (02-1)53 %
Deep River (02-2)47 %
County(s)% of Service Population
Guilford75 %
Randolph25 %
What was the year-round population served in 2024?   0
Has this system acquired another system since last report?   No

We do not directly serve any customers, all water is sold to other water systems who distribute it to end users, therefore; we do not have a population that is directly served by our system.

Water Use by Type
Type of Use Metered
Connections
Metered
Average Use (MGD)
Non-Metered
Connections
Non-Metered
Estimated Use (MGD)
Residential 0 0.0000 0 0.0000
Commercial 0 0.0000 0 0.0000
Industrial 0 0.0000 0 0.0000
Institutional 0 0.0000 0 0.0000

How much water was used for system processes (backwash, line cleaning, flushing, etc.)?   0.6610 MGD

All water produced is sold to other public water systems who then distribute it to end users, we have no data on the type of usage as we have no direct customers other than the public water systems we supply.

Water Sales
Purchaser PWSID Average
Daily Sold
(MGD)
Days
Used
Contract Required to
comply with water
use restrictions?
Pipe Size(s)
(Inches)
Use
Type
MGD Expiration Recurring
Archdale 02-76-030 0.9380 365 1.5590 2057 Yes Yes 18 Regular
Greensboro 02-41-010 6.9200 365 7.9300 2057 Yes Yes 48 Regular
High Point 02-41-020 2.7690 365 2.7800 2057 Yes Yes 24 Regular
Jamestown 02-41-030 0.0000 365 0.1500 2057 Yes Yes 12 Regular
Randleman 02-76-015 0.4710 365 1.0000 2057 Yes Yes 24 Regular

3. Water Supply Sources

Monthly Withdrawals & Purchases
Average Daily
Use (MGD)
Max Day
Use (MGD)
Average Daily
Use (MGD)
Max Day
Use (MGD)
Average Daily
Use (MGD)
Max Day
Use (MGD)
Jan 11.7340 12.3670 May 11.7700 13.0080 Sep 12.4240 13.2770
Feb 11.9230 13.2300 Jun 12.2950 13.9670 Oct 12.5600 13.9710
Mar 11.8720 12.8900 Jul 12.5680 14.2110 Nov 11.6090 12.6080
Apr 11.8990 12.6760 Aug 12.4920 15.6960 Dec 11.5880 12.5120

Surface Water Sources
Stream Reservoir Average Daily Withdrawal Maximum Day
Withdrawal (MGD)
Available Raw
Water Supply
Usable On-Stream
Raw Water Supply
Storage (MG)
MGD Days Used MGD * Qualifier
Deep River Randleman Regional Reservoir 12.0610 365 15.6960 54.0000 SY50 22,000.0000

* Qualifier: C=Contract Amount, SY20=20-year Safe Yield, SY50=50-year Safe Yield, F=20% of 7Q10 or other instream flow requirement, CUA=Capacity Use Area Permit

Surface Water Sources (continued)
Stream Reservoir Drainage Area
(sq mi)
Metered? Sub-Basin County Year
Offline
Use
Type
Deep River Randleman Regional Reservoir 171 Yes Deep River (02-2) Randolph Regular
What is this system's off-stream raw water supply storage capacity?   0 Million gallons
Are surface water sources monitored?   Yes, Daily
Are you required to maintain minimum flows downstream of its intake or dam?   Yes
Does this system anticipate transferring surface water between river basins?   Yes

We have a minimum permit required downstream flow requirement of 30 cfs as measured downstream from Randleman Lake Dam, this is maintained on a daily basis. Reductions in the flow requirement are allowed under certain drought conditions.

PTRWA is authorized to transfer 30.5 MGD out of the Deep River Basin to the Haw and Yadkin River Basins. The water that is sold to Greensboro is transferred to the Haw River Basin (28.5 MGD ultimate transfer allocation and a portion of the water delivered to High Point may be transferred to the Yadkin River Basin (2.0 MGD ultimtate transfer allocation.

Water Treatment Plants
Plant Name Permitted Capacity
(MGD)
Is Raw Water Metered? Is Finished Water Ouput Metered? Source
John F. Kime Water Treatment P 14.7000 Yes Yes Randleman Regional Reservoir
Did average daily water production exceed 80% of approved plant capacity for five consecutive days during 2024?  No
     If yes, was any water conservation implemented?  No
Did average daily water production exceed 90% of approved plant capacity for five consecutive days during 2024?  No
     If yes, was any water conservation implemented?  No
Are peak day demands expected to exceed the water treatment plant capacity in the next 10 years?  No

PTRWA is solely a water wholesaler and 100% of our production capacity is allocated to our partners on a daily basis, we do not typically experience significant peak demands given the structure of our water sales contracts.

4. Wastewater Information

Monthly Discharges
Average Daily
Discharge (MGD)
Average Daily
Discharge (MGD)
Average Daily
Discharge (MGD)
Jan 631.0000 May 0.5740 Sep 1.0790
Feb 0.6210 Jun 0.8640 Oct 1.1020
Mar 0.6500 Jul 0.9440 Nov 1.2060
Apr 0.6320 Aug 0.9750 Dec 1.0950

How many sewer connections does this system have?   0
How many water service connections with septic systems does this system have?   0
Are there plans to build or expand wastewater treatment facilities in the next 10 years?   Yes

Wastewater discharge is solely for process water from the water treatment facility and sludge dewatering operations, there is no domestic component. PTRWA has completed the Basis of Design Report for a water treatment plant expansion and is working to complete a report for the addition of advanced treatment to address emerging contaminants. The water treatment plant expansion and emerging contaminant treatment will necessitate improvements in the wastewater treatment process. Final design for the expansion are expected to be completed in 2025 and for the advanced treatment in 2026 with construction of each phase beginning upon approval of construction permits by the regulatory agencies.

Wastewater Permits
Permit Number Type Permitted Capacity
(MGD)
Design Capacity
(MGD)
Average Annual
Daily Discharge
(MGD)
Maximum Day Discharge
(MGD)
Receiving Stream Receiving Basin
NC0087866 WTP 2.0000 0.0000 0.8640 1.4280 Randleman Regional Reservoir Deep River (02-2)

An average monthly discharge limit was instituted with our most recent permit renewal based on an internal policy that DEQ decided to begin implementing, this discharge limit is not based on any apparent design capacity and was determined by previous flow data. A design capacity has not been evaluated and determined for the wastewater treatment facility.

5. Planning

Projections
  2024 2030 2040 2050 2060 2070
Year-Round Population 0 0 0 0 0 0
Seasonal Population 0 0 0 0 0 0
 
Residential 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Commercial 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Industrial 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Institutional 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
System Process 0.6610 2.0000 3.0000 5.0000 5.0000 5.0000
Unaccounted-for 0.2993 0.0000 0.0000 0.0000 0.0000 0.0000

PTRWA does not directly serve any customers, all water produced is sold directly to other public water systems who deliver water to the end users, the water systems PTRWA provides water to report population and water use projections in their water supply plans. Any expansions to the PTRWA water system will be as a result of requests from the systems served for additional water up to their contractually allocated percent of the reservoir capacity. PTRWA anticipates future WTP expansions up to a 48 MGD finished water capacity, with the timing to be based upon the demands in the member's water systems. Above estimates for our system's process water and unaccounted for water take expansions into account. The next expansion is currently predicted to break ground in 2025 with completion slated for 2027, design for the expansion is currently underway.

Future Supply Sources
Source Name PWSID Source Type Additional Supply Year Online Year Offline Type
Piedmont Triad Regional Water Authority 30-76-010 Surface 12.0000 2027 Regular

PTRWA is in the process of planning for an expansion to the existing surface water treatment plant to an expected finished water capacity of 26.7 MGD. Engineering planning and preparation of a Basis of Design Report have been completed and a Design Build Contract for expansion of the water treatment facility was signed in June of 2024. The expansion is expected to progress to 60 percent design with a Guaranteed Maximum Price by the summer of 2025 at which point it will be decided if expansion will proceed at this time. The design build contract also includes the design of advanced treatment for the removal of PFAS and 1,4 Dioxane. It is expected the the advanced treatment design will progress to 60 percent design and a guaranteed maximum price by the fall of 2026 with construction to begin in late 2026.

Demand v/s Percent of Supply
  2024 2030 2040 2050 2060 2070
Surface Water Supply 54.0000 54.0000 54.0000 54.0000 54.0000 54.0000
Ground Water Supply 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Purchases 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Future Supplies 12.0000 12.0000 12.0000 12.0000 12.0000
Total Available Supply (MGD) 54.0000 66.0000 66.0000 66.0000 66.0000 66.0000
Service Area Demand 0.9603 2.0000 3.0000 5.0000 5.0000 5.0000
Sales 11.0677 13.4190 13.4190 13.4190 13.4190 13.4190
Future Sales 0.0000 0.0000 0.0000 0.0000 0.0000
Total Demand (MGD) 12.0280 15.4190 16.4190 18.4190 18.4190 18.4190
Demand as Percent of Supply 22% 23% 25% 28% 28% 28%

The purpose of the above chart is to show a general indication of how the long-term per capita water demand changes over time. The per capita water demand may actually be different than indicated due to seasonal populations and the accuracy of data submitted. Water systems that have calculated long-term per capita water demand based on a methodology that produces different results may submit their information in the notes field.

Your long-term water demand is unavailable until we receive population data for 2024 gallons per capita per day. What demand management practices do you plan to implement to reduce the per capita water demand (i.e. conduct regular water audits, implement a plumbing retrofit program, employ practices such as rainwater harvesting or reclaimed water)? If these practices are covered elsewhere in your plan, indicate where the practices are discussed here.    As our only customers are solely other public water systems we do not plan to implement any plans to reduce future water supply needs, plans for demand management would need to be implemented by the systems that we provide water to.

Are there other demand management practices you will implement to reduce your future supply needs?   As our only customers are solely other public water systems we do not plan to implement any plans to reduce future water supply needs, plans for demand management would need to be implemented by the systems that we provide water to.

What supplies other than the ones listed in future supplies are being considered to meet your future supply needs?   None

How does the water system intend to implement the demand management and supply planning components above?   N/A

Additional Information

Has this system participated in regional water supply or water use planning?  Yes, PTRWA is comprised of 6 local governments and was formed to assist these localities in meeting their water supply needs for at least the next 50 years, therefore; by definition PTRWA is a regional water supply and was formed as a result of a regional planning effort. PTRWA has began a master planning initiative that is studying water and wastewater capacity needs in the Guilford and Randolph County region through at least the 2050 planning period. The master plan will make recommendations on initiatives that utilities in the area could make to meet the needs of the region in the most cost effective manner through the planning period.

What major water supply reports or studies were used for planning?   PTRWA conducted several exhaustive studies during the formation and creation of the dam and water treatment plant including a detailed comprehensive environmental impact statement required as part of the reservoir permitting process. PTRWA actively monitored the Deep River water and wastewater capacity study that was performed on behalf of the NC Legislature by the Department of Environmental Quality to determine how this could impact long-term regionalization planning. As the next step in analyzing the Deep River Capacity Study PTRWA has began a master planning initiative that is studying water and wastewater capacity needs in the Guilford and Randolph County region through at least the 2050 planning period. The master plan will make recommendations on initiatives that utilities in the area could make to meet the needs of the region in the most cost effective manner through the planning period.

Please describe any other needs or issues regarding your water supply sources, any water system deficiencies or needed improvements (storage, treatment, etc.) or your ability to meet present and future water needs. Include both quantity and quality considerations, as well as financial, technical, managerial, permitting, and compliance issues:   PTRWA is working on the design of an advance treatment facility to address PFAS and 1,4 Dioxane constituents in the source water, the cost of this treatment system will be in excess of $100,000,000 and PTRWA is working to obtain financing options that will have the least impact on our ratepayers.

PTRWA is aware that wastewater capacity may soon become a limiting factor to growth in the region. PTRWA is working as a regional facilitator to encourage cooperative relationships to address the challenge of meeting the long-term wastewater needs expected in the region, this is being closely examined as part of the master planning initiative that PTRWA is currently undertaking on behalf of the citizens in Guilford and Randolph County.

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.