Shelby

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.

1. System Information

Contact Information

Complete

Water System Name: Shelby   PWSID: 01-23-010
Mailing Address:PO Box 207
Shelby, NC 28150
Ownership:Municipality
 
Contact Person:Brian WilsonTitle:Director of Water Resources
Phone:704-669-6570Cell/Mobile:--
 
Secondary Contact:Brad Greene Phone:980-295-9614
Mailing Address:PO Box 207
Shelby, NC 28151-0207
Cell/Mobile:--
Distribution System
Line Type Size Range (Inches) Estimated % of lines
Cast Iron 4-16 46.60 %
Ductile Iron 6-24 47.30 %
Galvanized Iron 2 0.80 %
Other 2-10 1.10 %
Polyvinyl Chloride 2-12 4.20 %
What are the estimated total miles of distribution system lines?   233 Miles
How many feet of distribution lines were replaced during 2025?   5,522 Feet
How many feet of new water mains were added during 2025?   983 Feet
How many meters were replaced in 2025?   223
How old are the oldest meters in this system?   25 Year(s)
How many meters for outdoor water use, such as irrigation, are not billed for sewer services?   571
What is this system's finished water storage capacity?   8.0000 Million Gallons
Has water pressure been inadequate in any part of the system since last update? Line breaks that were repaired quickly should not be included.   No
Programs
Does this system have a program to work or flush hydrants?   Yes, 2 Years or More
Does this system have a valve exercise program?   Yes, As Needed
Does this system have a cross-connection program?   Yes
Does this system have a program to replace meters?   Yes
Does this system have a plumbing retrofit program?   No
Does this system have an active water conservation public education program?   Yes
Does this system have a leak detection program?   No
Water Conservation
What type of rate structure is used?   Flat/Fixed
How much reclaimed water does this system use?   0.0000 MGD   For how many connections?   0
Does this system have an interconnection with another system capable of providing water in an emergency?   Yes

The City of Shelby has a permanent interconnection with Clevland County Water located at CCWs booster pump station at the intersection of East Marion Street and East Dixon Boulevard.

2. Water Use Information

Service Area
Sub-Basin(s)% of Service Population
Broad River (01-1)100 %
County(s)% of Service Population
Cleveland100 %
What was the year-round population served in 2025?   23,600
Has this system acquired another system since last report?   No
Water Use by Type
Type of Use Metered
Connections
Metered
Average Use (MGD)
Non-Metered
Connections
Non-Metered
Estimated Use (MGD)
Residential 9,328 1.2700 0 0.0000
Commercial 1,224 0.4800 0 0.0000
Industrial 86 2.2200 0 0.0000
Institutional 299 0.6400 0 0.0000

How much water was used for system processes (backwash, line cleaning, flushing, etc.)?   0.1440 MGD

Water Sales
Purchaser PWSID Average
Daily Sold
(MGD)
Days
Used
Contract Required to
comply with water
use restrictions?
Pipe Size(s)
(Inches)
Use
Type
MGD Expiration Recurring
Cleveland County Water 01-23-055 0.0000 0 1.0000 Yes Yes 12 Emergency
Town of Boiling Springs 01-23-025 0.3680 365 1.0000 2034 Yes Yes 16 Regular

3. Water Supply Sources

Monthly Withdrawals & Purchases
Average Daily
Use (MGD)
Max Day
Use (MGD)
Average Daily
Use (MGD)
Max Day
Use (MGD)
Average Daily
Use (MGD)
Max Day
Use (MGD)
Jan 6.4610 9.7940 May 5.8260 6.7030 Sep 5.9260 7.3040
Feb 5.6570 7.0610 Jun 6.1920 8.0860 Oct 5.7870 6.4530
Mar 5.4440 6.1930 Jul 6.6900 7.6210 Nov 5.6170 6.8080
Apr 5.9010 6.4640 Aug 6.1550 7.0540 Dec 5.2200 6.0600

Surface Water Sources
Stream Reservoir Average Daily Withdrawal Maximum Day
Withdrawal (MGD)
Available Raw
Water Supply
Usable On-Stream
Raw Water Supply
Storage (MG)
MGD Days Used MGD * Qualifier
1st Broad River Broad River 01-5-510 5.9100 365 9.7940 18.0000 F 0.0000
Broad River 0.0000 0 0.0000 9.0000 F 0.0000

* Qualifier: C=Contract Amount, SY20=20-year Safe Yield, SY50=50-year Safe Yield, F=20% of 7Q10 or other instream flow requirement, CUA=Capacity Use Area Permit

Surface Water Sources (continued)
Stream Reservoir Drainage Area
(sq mi)
Metered? Sub-Basin County Year
Offline
Use
Type
1st Broad River Broad River 01-5-510 226 Yes Broad River (01-1) Cleveland Regular
Broad River 884 No Broad River (01-1) Cleveland Emergency
What is this system's off-stream raw water supply storage capacity?   19 Million gallons
Are surface water sources monitored?   Yes, Daily
Are you required to maintain minimum flows downstream of its intake or dam?   Yes
Does this system anticipate transferring surface water between river basins?   No
Water Purchases From Other Systems
Seller PWSID Average
Daily Purchased
(MGD)
Days
Used
Contract Required to
comply with water
use restrictions?
Pipe Size(s)
(Inches)
Use
Type
MGD Expiration Recurring
Cleveland County Water 01-23-055 0.4199 1 Yes 8 Emergency
Water Treatment Plants
Plant Name Permitted Capacity
(MGD)
Is Raw Water Metered? Is Finished Water Ouput Metered? Source
City of Shelby 12.0000 Yes Yes First Broad River; Broad River
Did average daily water production exceed 80% of approved plant capacity for five consecutive days during 2025?  No
     If yes, was any water conservation implemented?  
Did average daily water production exceed 90% of approved plant capacity for five consecutive days during 2025?  No
     If yes, was any water conservation implemented?  
Are peak day demands expected to exceed the water treatment plant capacity in the next 10 years?  No

4. Wastewater Information

Monthly Discharges
Average Daily
Discharge (MGD)
Average Daily
Discharge (MGD)
Average Daily
Discharge (MGD)
Jan 3.3400 May 3.7400 Sep 3.4000
Feb 4.1600 Jun 3.5500 Oct 3.1500
Mar 3.3400 Jul 3.0500 Nov 3.1000
Apr 3.2800 Aug 3.5200 Dec 3.2200

How many sewer connections does this system have?   9,170
How many water service connections with septic systems does this system have?   1,203
Are there plans to build or expand wastewater treatment facilities in the next 10 years?   Yes

The City of Shelby is currently looking for funding to expand the wastewater treatment plant to add an additional 1.5 MGD to bring firm capacity to 7.0 MGD

Wastewater Permits
Permit Number Type Permitted Capacity
(MGD)
Design Capacity
(MGD)
Average Annual
Daily Discharge
(MGD)
Maximum Day Discharge
(MGD)
Receiving Stream Receiving Basin
NC0024538 WWTP 6.0000 6.0000 3.4000 10.5000 First Broad River Broad River (01-1)
NC0027197 WTP 1.5000 1.5000 0.2140 Unamed tributary 1st Broad Riv Broad River (01-1)

Monthly values do not include discharges from WTP to unnamed tributary.

Wastewater Interconnections
Water System PWSID Type Average Daily Amount Contract
Maximum (MGD)
MGD Days Used
Kingstown 01-20-055 Receiving 0.0260 365
Town of Fallston 01-23-035 Receiving 0.0490 365

5. Planning

Projections
  2025 2030 2040 2050 2060 2070
Year-Round Population 23,600 24,558 27,128 29,232 31,570 32,299
Seasonal Population 0 0 0 0 0 0
 
Residential 1.2700 1.3220 1.4240 1.4970 1.6100 1.6540
Commercial 0.4800 0.4900 0.5150 0.5410 0.5690 0.5980
Industrial 2.2200 2.2650 2.3810 2.5020 2.6300 2.7650
Institutional 0.6400 0.6660 0.7360 0.8130 0.8980 0.9920
System Process 0.1440 0.1454 0.1491 0.1529 0.1568 0.1607
Unaccounted-for 0.7892 0.8115 0.8641 0.9140 0.9734 1.0242
Demand v/s Percent of Supply
  2025 2030 2040 2050 2060 2070
Surface Water Supply 18.0000 18.0000 18.0000 18.0000 18.0000 18.0000
Ground Water Supply 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Purchases 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Future Supplies 0.0000 0.0000 0.0000 0.0000 0.0000
Total Available Supply (MGD) 18.0000 18.0000 18.0000 18.0000 18.0000 18.0000
Service Area Demand 5.5432 5.6999 6.0692 6.4199 6.8372 7.1939
Sales 0.3680 1.0000 1.0000 1.0000 1.0000 1.0000
Future Sales 0.0000 0.0000 0.0000 0.0000 0.0000
Total Demand (MGD) 5.9112 6.6999 7.0692 7.4199 7.8372 8.1939
Demand as Percent of Supply 33% 37% 39% 41% 44% 46%

The purpose of the above chart is to show a general indication of how the long-term per capita water demand changes over time. The per capita water demand may actually be different than indicated due to seasonal populations and the accuracy of data submitted. Water systems that have calculated long-term per capita water demand based on a methodology that produces different results may submit their information in the notes field.

Your long-term water demand is 54 gallons per capita per day. What demand management practices do you plan to implement to reduce the per capita water demand (i.e. conduct regular water audits, implement a plumbing retrofit program, employ practices such as rainwater harvesting or reclaimed water)? If these practices are covered elsewhere in your plan, indicate where the practices are discussed here.    

Are there other demand management practices you will implement to reduce your future supply needs?   

What supplies other than the ones listed in future supplies are being considered to meet your future supply needs?   

How does the water system intend to implement the demand management and supply planning components above?   

Additional Information

Has this system participated in regional water supply or water use planning?  No

What major water supply reports or studies were used for planning?  

Please describe any other needs or issues regarding your water supply sources, any water system deficiencies or needed improvements (storage, treatment, etc.) or your ability to meet present and future water needs. Include both quantity and quality considerations, as well as financial, technical, managerial, permitting, and compliance issues:   

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.