Cleveland County Water

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.

1. System Information

Contact Information

Complete

Water System Name: Cleveland County Water   PWSID: 01-23-055
Mailing Address:PO Box 8
Shelby, NC 28151		Ownership:District
 
Contact Person:Chris HayesTitle:Distribution Superintendent/ORC
Phone:704-466-3696Cell/Mobile:--
 
Secondary Contact:Garrett Gilbert Phone:704-538-9769
Mailing Address:PO Box 8
Shelby, NC 28151		Cell/Mobile:--
Distribution System
Line Type Size Range (Inches) Estimated % of lines
Ductile Iron 3-16 10.00 %
Polyvinyl Chloride 2-12" 90.00 %
What are the estimated total miles of distribution system lines?   1,058 Miles
How many feet of distribution lines were replaced during 2025?   5,386 Feet
How many feet of new water mains were added during 2025?   52,110 Feet
How many meters were replaced in 2025?   310
How old are the oldest meters in this system?   15 Year(s)
How many meters for outdoor water use, such as irrigation, are not billed for sewer services?   0
What is this system's finished water storage capacity?   5.1250 Million Gallons
Has water pressure been inadequate in any part of the system since last update? Line breaks that were repaired quickly should not be included.   No

CCW inherited the Town of Fallston's 100,000 gallon elevated storage tank when we took over the Town of Fallston's assets in December of 2024.

Programs
Does this system have a program to work or flush hydrants?   Yes, As Needed
Does this system have a valve exercise program?   Yes, Annually
Does this system have a cross-connection program?   Yes
Does this system have a program to replace meters?   Yes
Does this system have a plumbing retrofit program?   No
Does this system have an active water conservation public education program?   Yes
Does this system have a leak detection program?   No

CCW strives to reduce consumption by giving conservation tips on our website and by giving dye strips to customers to check for leakage

Water Conservation
What type of rate structure is used?   Flat/Fixed
How much reclaimed water does this system use?   0.0000 MGD   For how many connections?   0
Does this system have an interconnection with another system capable of providing water in an emergency?   Yes

2. Water Use Information

Service Area
Sub-Basin(s)% of Service Population
Broad River (01-1)100 %
County(s)% of Service Population
Cleveland96 %
Rutherford2 %
Lincoln1 %
Gaston1 %
What was the year-round population served in 2025?   59,395
Has this system acquired another system since last report?   No

CCW acquired the Town of Fallston's assets in December of 2024, however we were already billing for the Town of Fallston

Water Use by Type
Type of Use Metered
Connections		 Metered
Average Use (MGD)		 Non-Metered
Connections		 Non-Metered
Estimated Use (MGD)
Residential 22,203 2.9960 3,390 0.0000
Commercial 799 0.4390 0 0.0000
Industrial 11 0.2820 0 0.0000
Institutional 75 0.0660 0 0.0000

How much water was used for system processes (backwash, line cleaning, flushing, etc.)?   0.2401 MGD

CCW obtained the Town of Fallston's meters when we took over their assets in December of 2024. Non-metered connection at CCW are service connections that are connected to CCW mainline but does not have a meter installed in the meter box. These are inactive service connections.

Water Sales
Purchaser PWSID Average
Daily Sold
(MGD)		 Days
Used		 Contract Required to
comply with water
use restrictions?		 Pipe Size(s)
(Inches)		 Use
Type
MGD Expiration Recurring
Boiling Springs 01-23-025 0.2070 5 0.0000 Yes Yes 6 Emergency
City of Shelby 01-23-010 0.4199 1 0.0000 Yes Yes 8 Emergency
Lawndale 01-23-045 0.0512 365 0.0000 Yes Yes 6 Regular

CCW has took over the Town of Fallston's assets in December of 2024 so CCW will no longer have any sales to the Town of Fallston

3. Water Supply Sources

Monthly Withdrawals & Purchases
Average Daily
Use (MGD)		 Max Day
Use (MGD)		 Average Daily
Use (MGD)		 Max Day
Use (MGD)		 Average Daily
Use (MGD)		 Max Day
Use (MGD)
Jan 4.4500 5.0800 May 4.6000 5.4800 Sep 5.2700 6.0000
Feb 4.1000 4.5400 Jun 5.5000 6.4000 Oct 5.0000 5.5000
Mar 4.0000 4.2700 Jul 6.2500 6.6000 Nov 4.6300 4.9500
Apr 4.2500 5.4700 Aug 5.3600 5.8000 Dec 4.4100 4.6500

Surface Water Sources
Stream Reservoir Average Daily Withdrawal Maximum Day
Withdrawal (MGD)		 Available Raw
Water Supply		 Usable On-Stream
Raw Water Supply
Storage (MG)
MGD Days Used MGD * Qualifier
First Broad River 0.0000 0 0.0000 10.0000 F 0.0000
Knob Creek 4.8200 365 0.0000 0.0000 F 0.0000

* Qualifier: C=Contract Amount, SY20=20-year Safe Yield, SY50=50-year Safe Yield, F=20% of 7Q10 or other instream flow requirement, CUA=Capacity Use Area Permit

Surface Water Sources (continued)
Stream Reservoir Drainage Area
(sq mi)		 Metered? Sub-Basin County Year
Offline		 Use
Type
First Broad River 190 Yes Broad River (01-1) Cleveland Regular
Knob Creek 50 Yes Broad River (01-1) Cleveland Emergency
What is this system's off-stream raw water supply storage capacity?   50 Million gallons
Are surface water sources monitored?   Yes, Daily
Are you required to maintain minimum flows downstream of its intake or dam?   No
Does this system anticipate transferring surface water between river basins?   No
Water Purchases From Other Systems
Seller PWSID Average
Daily Purchased
(MGD)		 Days
Used		 Contract Required to
comply with water
use restrictions?		 Pipe Size(s)
(Inches)		 Use
Type
MGD Expiration Recurring
Boiling Springs Water 01-81-035 0.0000 0 0.0000 Yes Yes 3 Emergency
Broad River Water Authority 01-81-035 0.0000 0 0.0000 Yes Yes 6 Emergency
City of Shelby 01-23-010 0.0000 0 0.0000 Yes Yes 6 Emergency
Grassy Pond Water 20-23-003 0.0000 0 Yes Yes 2 Emergency
Kings Mountain 01-23-020 0.0000 0 0.0000 Yes Yes 6 Emergency
Town of Blacksburg 11-10-002 0.0003 365 0.0000 Yes Yes 2 Regular

All of the emergency connections are controlled by each water utility calling the other before they turn the connection on. There isn't any contracts, water volumes, or expiration dates

Water Treatment Plants
Plant Name Permitted Capacity
(MGD)		 Is Raw Water Metered? Is Finished Water Ouput Metered? Source
Cleveland County Water WTP 7.3250 Yes Yes First Broad River
Did average daily water production exceed 80% of approved plant capacity for five consecutive days during 2025?  Yes
     If yes, was any water conservation implemented?  No
Did average daily water production exceed 90% of approved plant capacity for five consecutive days during 2025?  No
     If yes, was any water conservation implemented?  No
Are peak day demands expected to exceed the water treatment plant capacity in the next 10 years?  Yes

4. Wastewater Information

Monthly Discharges
Average Daily
Discharge (MGD)		 Average Daily
Discharge (MGD)		 Average Daily
Discharge (MGD)
Jan 0.0169 May 0.0797 Sep 0.0852
Feb 0.0730 Jun 0.0767 Oct 0.0797
Mar 0.0721 Jul 0.0852 Nov 0.0443
Apr 0.0772 Aug 0.0852 Dec 0.0404

How many sewer connections does this system have?   0
How many water service connections with septic systems does this system have?   20,550
Are there plans to build or expand wastewater treatment facilities in the next 10 years?   No
Wastewater Permits
Permit Number Type Permitted Capacity
(MGD)		 Design Capacity
(MGD)		 Average Annual
Daily Discharge
(MGD)		 Maximum Day Discharge
(MGD)		 Receiving Stream Receiving Basin
NCG590004 WTP 0.0980 6.0000 0.0680 0.0852 First Broad River Broad River (01-1)

5. Planning

Projections
  2025 2030 2040 2050 2060 2070
Year-Round Population 59,395 63,201 71,951 80,701 89,451 98,201
Seasonal Population 0 0 0 0 0 0
 
Residential 2.9960 3.4129 3.8854 4.3579 4.8304 5.3029
Commercial 0.4390 0.4309 0.4890 0.5390 0.5890 0.6390
Industrial 0.2820 0.2600 0.2900 0.3000 0.3100 0.3200
Institutional 0.0660 0.0840 0.0958 0.1073 0.1190 0.1310
System Process 0.2401 0.5653 0.6742 0.7662 0.8731 0.9742
Unaccounted-for 0.7420 0.8766 1.0023 1.1196 1.2397 1.3588

CCW has in it's Capital Improvement Plan to construct a new water treatment plant on The Broad River in 2031

Future Supply Sources
Source Name PWSID Source Type Additional Supply Year Online Year Offline Type
Cleveland County Water 01-23-055 Surface 6.0000 2031 Regular

This is for our addition water plant that is in the design phase now in 2025

Demand v/s Percent of Supply
  2025 2030 2040 2050 2060 2070
Surface Water Supply 10.0000 10.0000 10.0000 10.0000 10.0000 10.0000
Ground Water Supply 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Purchases 0.0003 0.0003 0.0003 0.0003 0.0003 0.0003
Future Supplies 0.0000 6.0000 6.0000 6.0000 6.0000
Total Available Supply (MGD) 10.0003 10.0003 16.0003 16.0003 16.0003 16.0003
Service Area Demand 4.7651 5.6297 6.4367 7.1900 7.9612 8.7259
Sales 0.0552 0.0512 0.0512 0.0512 0.0512 0.0512
Future Sales 0.0000 0.0000 0.0000 0.0000 0.0000
Total Demand (MGD) 4.8203 5.6809 6.4879 7.2412 8.0124 8.7771
Demand as Percent of Supply 48% 57% 41% 45% 50% 55%

The purpose of the above chart is to show a general indication of how the long-term per capita water demand changes over time. The per capita water demand may actually be different than indicated due to seasonal populations and the accuracy of data submitted. Water systems that have calculated long-term per capita water demand based on a methodology that produces different results may submit their information in the notes field.

Your long-term water demand is 50 gallons per capita per day. What demand management practices do you plan to implement to reduce the per capita water demand (i.e. conduct regular water audits, implement a plumbing retrofit program, employ practices such as rainwater harvesting or reclaimed water)? If these practices are covered elsewhere in your plan, indicate where the practices are discussed here.    

Are there other demand management practices you will implement to reduce your future supply needs?   

What supplies other than the ones listed in future supplies are being considered to meet your future supply needs?   

How does the water system intend to implement the demand management and supply planning components above?   CCW will continue to ensure that the capital improvement plan is being implemented and updated to meet future long-term needs through different funding opportunities and planning

Additional Information

Has this system participated in regional water supply or water use planning?  Yes, Yes, Yes, CDM Smith completed a Water Demand Project study in 2015

What major water supply reports or studies were used for planning?  2020 WTP Condition Assessment, Assessment Inventory, Water System GIS

Please describe any other needs or issues regarding your water supply sources, any water system deficiencies or needed improvements (storage, treatment, etc.) or your ability to meet present and future water needs. Include both quantity and quality considerations, as well as financial, technical, managerial, permitting, and compliance issues:   Cleveland County Water has a long term capital improvement plan that was produced thru the asset inventory assessment. This CIP has listed distribution area deficiencies and projected future water tanks, pump stations, and waterlines for future long term water needs.

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.