Burlington

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.

1. System Information

Contact Information

Provisional

Water System Name: Burlington   PWSID: 02-01-010
Mailing Address:PO Box 1358
Burlington, NC 27216-1358
Ownership:Municipality
 
Contact Person:Robert PattersonTitle:Water Resources Director
Phone:336-222-5021Cell/Mobile:336-516-2255
 
Secondary Contact:Benjamin Bani Phone:336-222-5133
Mailing Address:PO. Box 1358
Burlington, NC 27216-1358
Cell/Mobile:336-516-2255
Distribution System
Line Type Size Range (Inches) Estimated % of lines
Cast Iron 4-36 9.06 %
Ductile Iron 4-36 52.51 %
Galvanized Iron 2 0.10 %
Other 2-36 38.33 %
What are the estimated total miles of distribution system lines?   440 Miles
How many feet of distribution lines were replaced during 2025?   760 Feet
How many feet of new water mains were added during 2025?   869 Feet
How many meters were replaced in 2025?   760
How old are the oldest meters in this system?   76 Year(s)
How many meters for outdoor water use, such as irrigation, are not billed for sewer services?   1,160
What is this system's finished water storage capacity?   14.9000 Million Gallons
Has water pressure been inadequate in any part of the system since last update? Line breaks that were repaired quickly should not be included.   No
Programs
Does this system have a program to work or flush hydrants?   Yes, 2 Years or More
Does this system have a valve exercise program?   Yes, As Needed
Does this system have a cross-connection program?   Yes
Does this system have a program to replace meters?   Yes
Does this system have a plumbing retrofit program?   Yes
Does this system have an active water conservation public education program?   No
Does this system have a leak detection program?   No
Water Conservation
What type of rate structure is used?   Decreasing Block
How much reclaimed water does this system use?   0.0000 MGD   For how many connections?   0
Does this system have an interconnection with another system capable of providing water in an emergency?   Yes

2. Water Use Information

Service Area
Sub-Basin(s)% of Service Population
Haw River (02-1)100 %
County(s)% of Service Population
Alamance99 %
Guilford1 %
What was the year-round population served in 2025?   62,300
Has this system acquired another system since last report?   No
Water Use by Type
Type of Use Metered
Connections
Metered
Average Use (MGD)
Non-Metered
Connections
Non-Metered
Estimated Use (MGD)
Residential 25,105 2.9176 0 0.0000
Commercial 1,801 3.3436 0 0.0000
Industrial 0 0.0000 0 0.0000
Institutional 0 0.0000 0 0.0000

How much water was used for system processes (backwash, line cleaning, flushing, etc.)?   2.1220 MGD

Currently, the City of Burlington water system only distinguished between residential and commercial water meters. New billing software may allow sub-classifying commercial establishments. In addition to the 25105 residential and 1801 commercial meters, there 28 bulk master meters serving the adjacent municipalities.

Water Sales
Purchaser PWSID Average
Daily Sold
(MGD)
Days
Used
Contract Required to
comply with water
use restrictions?
Pipe Size(s)
(Inches)
Use
Type
MGD Expiration Recurring
City of Graham 02-01-015 3.3993 13 0.0000 Yes Yes 8, 12 Emergency
City of Greensboro 02-41-010 1.9446 365 5.0000 2028 Yes Yes 24 Regular
Ossipee SD 02-01-123 0.0517 365 0.1000 2035 Yes Yes 12 Regular
Town of Elon 02-01-025 0.6528 365 1.6000 2027 Yes Yes 12 Regular
Town of Gibsonville 02-41-025 0.6221 365 2.5000 2030 Yes Yes 12 Regular
Town of Haw River 02-01-020 0.7342 365 1.5000 2018 Yes Yes 10,10 Regular
Village of Alamance 02-01-035 0.0661 365 0.5000 Yes Yes 8, 8 Regular
Whitsett 30-41-089 0.0020 365 0.5000 2025 Yes Yes 8 Regular

3. Water Supply Sources

Monthly Withdrawals & Purchases
Average Daily
Use (MGD)
Max Day
Use (MGD)
Average Daily
Use (MGD)
Max Day
Use (MGD)
Average Daily
Use (MGD)
Max Day
Use (MGD)
Jan 14.4292 18.3329 May 14.3964 17.6770 Sep 15.2472 18.7970
Feb 13.4873 15.3803 Jun 14.7614 16.9453 Oct 15.6021 19.5546
Mar 13.0658 15.5219 Jul 16.1011 21.2016 Nov 14.8113 17.5048
Apr 14.0413 18.5558 Aug 15.2018 18.3570 Dec 14.4007 16.3306

Surface Water Sources
Stream Reservoir Average Daily Withdrawal Maximum Day
Withdrawal (MGD)
Available Raw
Water Supply
Usable On-Stream
Raw Water Supply
Storage (MG)
MGD Days Used MGD * Qualifier
Great Alamance Creek Lake Mackintosh 8.5451 365 14.2740 35.6000 SY50 5,141.0000
Stoney Creek Stoney Creek Reservoir 6.1070 364 11.6240 14.6000 SY50 2,450.0000

* Qualifier: C=Contract Amount, SY20=20-year Safe Yield, SY50=50-year Safe Yield, F=20% of 7Q10 or other instream flow requirement, CUA=Capacity Use Area Permit

Surface Water Sources (continued)
Stream Reservoir Drainage Area
(sq mi)
Metered? Sub-Basin County Year
Offline
Use
Type
Great Alamance Creek Lake Mackintosh 135 Yes Haw River (02-1) Alamance Regular
Stoney Creek Stoney Creek Reservoir 95 Yes Haw River (02-1) Alamance Regular
What is this system's off-stream raw water supply storage capacity?   0 Million gallons
Are surface water sources monitored?   Yes, As Needed
Are you required to maintain minimum flows downstream of its intake or dam?   Yes
Does this system anticipate transferring surface water between river basins?   No
Water Purchases From Other Systems
Seller PWSID Average
Daily Purchased
(MGD)
Days
Used
Contract Required to
comply with water
use restrictions?
Pipe Size(s)
(Inches)
Use
Type
MGD Expiration Recurring
City of Graham 02-01-015 0.0019 365 0.0000 Yes Yes 8, 12 Regular
Water Treatment Plants
Plant Name Permitted Capacity
(MGD)
Is Raw Water Metered? Is Finished Water Ouput Metered? Source
Ed Thomas WTP 16.0000 Yes Yes Stoney Creek Reservoir
J. D. Mackintosh, Jr WTP 18.0000 Yes Yes Lake Mackintosh
Did average daily water production exceed 80% of approved plant capacity for five consecutive days during 2025?  No
     If yes, was any water conservation implemented?  
Did average daily water production exceed 90% of approved plant capacity for five consecutive days during 2025?  No
     If yes, was any water conservation implemented?  
Are peak day demands expected to exceed the water treatment plant capacity in the next 10 years?  No

4. Wastewater Information

Monthly Discharges
Average Daily
Discharge (MGD)
Average Daily
Discharge (MGD)
Average Daily
Discharge (MGD)
Jan 11.6834 May 12.2907 Sep 10.9421
Feb 15.3146 Jun 12.0672 Oct 10.5073
Mar 11.5710 Jul 16.4871 Nov 9.8051
Apr 12.4101 Aug 12.7339 Dec 10.0208

How many sewer connections does this system have?   25,100
How many water service connections with septic systems does this system have?   531
Are there plans to build or expand wastewater treatment facilities in the next 10 years?   No
Wastewater Permits
Permit Number Type Permitted Capacity
(MGD)
Design Capacity
(MGD)
Average Annual
Daily Discharge
(MGD)
Maximum Day Discharge
(MGD)
Receiving Stream Receiving Basin
NC0023868 WWTP 12.0000 12.0000 4.6851 12.3980 Haw River Haw River (02-1)
NC0023876 WWTP 12.0000 12.0000 7.1423 25.2450 Great Alamance Creek Haw River (02-1)
NCG590013 WTP 0.0000 0.7500 0.3088 0.6816 Great Alamance Creek Haw River (02-1)
Wastewater Interconnections
Water System PWSID Type Average Daily Amount Contract
Maximum (MGD)
MGD Days Used
City of Graham 02-01-015 Discharging 0.0012 365
City of Greensboro 02-41-010 Discharging 0.2177 365
City of Graham 02-01-015 Receiving 0.1879 365 0.5000
Green Level 02-01-030 Receiving 0.0948 365 0.2500
Town of Elon 02-01-025 Receiving 0.6894 365 1.6000
Town of Gibsonville 02-41-025 Receiving 0.7783 365 1.5500
Town of Haw River 02-01-020 Receiving 0.3241 365 1.0000
Town of Swepsonville 30-01-005 Receiving 0.2275 365 0.8000
Village of Alamance 02-01-035 Receiving 0.0530 365 0.1440

5. Planning

Projections
  2025 2030 2040 2050 2060 2070
Year-Round Population 62,300 66,340 74,800 83,400 91,600 100,500
Seasonal Population 0 0 0 0 0 0
 
Residential 2.9176 3.1250 3.3500 3.5200 3.7300 3.8400
Commercial 3.3436 3.5500 3.7700 3.8800 3.9400 4.0200
Industrial 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Institutional 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
System Process 2.1220 1.9400 2.0200 2.0800 2.1000 2.3000
Unaccounted-for 2.0595 2.3100 2.3600 2.5200 2.6370 2.6860
Demand v/s Percent of Supply
  2025 2030 2040 2050 2060 2070
Surface Water Supply 50.2000 50.2000 50.2000 50.2000 50.2000 50.2000
Ground Water Supply 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Purchases 0.0019 0.0019 0.0019 0.0019 0.0019 0.0019
Future Supplies 0.0000 0.0000 0.0000 0.0000 0.0000
Total Available Supply (MGD) 50.2019 50.2019 50.2019 50.2019 50.2019 50.2019
Service Area Demand 10.4427 10.9250 11.5000 12.0000 12.4070 12.8460
Sales 4.1946 11.7000 11.7000 11.7000 11.7000 11.7000
Future Sales 0.0000 0.0000 0.0000 0.0000 0.0000
Total Demand (MGD) 14.6373 22.6250 23.2000 23.7000 24.1070 24.5460
Demand as Percent of Supply 29% 45% 46% 47% 48% 49%

The purpose of the above chart is to show a general indication of how the long-term per capita water demand changes over time. The per capita water demand may actually be different than indicated due to seasonal populations and the accuracy of data submitted. Water systems that have calculated long-term per capita water demand based on a methodology that produces different results may submit their information in the notes field.

Your long-term water demand is 47 gallons per capita per day. What demand management practices do you plan to implement to reduce the per capita water demand (i.e. conduct regular water audits, implement a plumbing retrofit program, employ practices such as rainwater harvesting or reclaimed water)? If these practices are covered elsewhere in your plan, indicate where the practices are discussed here.    

Are there other demand management practices you will implement to reduce your future supply needs?   

What supplies other than the ones listed in future supplies are being considered to meet your future supply needs?   

How does the water system intend to implement the demand management and supply planning components above?   

Additional Information

Has this system participated in regional water supply or water use planning?  No

What major water supply reports or studies were used for planning?  

Please describe any other needs or issues regarding your water supply sources, any water system deficiencies or needed improvements (storage, treatment, etc.) or your ability to meet present and future water needs. Include both quantity and quality considerations, as well as financial, technical, managerial, permitting, and compliance issues:   The City is working with engineering firms to develop treatment and remediation solutions for the emerging contaminants, namely per-and polyfluoroalkyl substances known as PFAS found in its water sources.

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.