Jacksonville

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.

1. System Information

Contact Information

Provisional

Water System Name: Jacksonville   PWSID: 04-67-010
Mailing Address:P. O. Box 128
Jacksonville, NC 28541		Ownership:Municipality
 
Contact Person:Amy PalaschakTitle:Supervising Chemist
Phone:910-938-3620Cell/Mobile:--
 
Secondary Contact:Jonathon Himsworth Phone:910-938-6534
Mailing Address:P.O. Box 128
Jacksonville, NC 28541		Cell/Mobile:--
Distribution System
Line Type Size Range (Inches) Estimated % of lines
Asbestos Cement 2-12 3.32 %
Cast Iron 2-16 10.41 %
Ductile Iron 2-20 8.97 %
Galvanized Iron 2-8 0.32 %
Other 2-16 7.52 %
Polyvinyl Chloride 1-24 69.46 %
What are the estimated total miles of distribution system lines?   302 Miles
How many feet of distribution lines were replaced during 2025?   0 Feet
How many feet of new water mains were added during 2025?   0 Feet
How many meters were replaced in 2025?   75
How old are the oldest meters in this system?   29 Year(s)
How many meters for outdoor water use, such as irrigation, are not billed for sewer services?   178
What is this system's finished water storage capacity?   6.3000 Million Gallons
Has water pressure been inadequate in any part of the system since last update? Line breaks that were repaired quickly should not be included.   No
Programs
Does this system have a program to work or flush hydrants?   Yes, Semi-Annually
Does this system have a valve exercise program?   No
Does this system have a cross-connection program?   Yes
Does this system have a program to replace meters?   Yes
Does this system have a plumbing retrofit program?   Yes
Does this system have an active water conservation public education program?   Yes
Does this system have a leak detection program?   No
Water Conservation
What type of rate structure is used?   Increasing Block
How much reclaimed water does this system use?   0.0000 MGD   For how many connections?   0
Does this system have an interconnection with another system capable of providing water in an emergency?   Yes

2. Water Use Information

Service Area
Sub-Basin(s)% of Service Population
New River (02-6)100 %
County(s)% of Service Population
Onslow100 %
What was the year-round population served in 2025?   51,797
Has this system acquired another system since last report?   No
Water Use by Type
Type of Use Metered
Connections		 Metered
Average Use (MGD)		 Non-Metered
Connections		 Non-Metered
Estimated Use (MGD)
Residential 17,249 2.1671 0 0.0000
Commercial 1,794 0.9973 0 0.0000
Industrial 0 0.0000 0 0.0000
Institutional 0 0.0000 0 0.0000

How much water was used for system processes (backwash, line cleaning, flushing, etc.)?   0.8233 MGD

The water used for system processes is the average Nano-Filtration Plant discharge for 2025.

Water Sales
Purchaser PWSID Average
Daily Sold
(MGD)		 Days
Used		 Contract Required to
comply with water
use restrictions?		 Pipe Size(s)
(Inches)		 Use
Type
MGD Expiration Recurring
ONWASA 04-67-035 0.0000 0 0.0000 2030 No No 12 Emergency

3. Water Supply Sources

Monthly Withdrawals & Purchases
Average Daily
Use (MGD)		 Max Day
Use (MGD)		 Average Daily
Use (MGD)		 Max Day
Use (MGD)		 Average Daily
Use (MGD)		 Max Day
Use (MGD)
Jan 4.4631 7.3540 May 4.5279 5.1520 Sep 4.5458 5.0610
Feb 4.2344 5.5630 Jun 4.6627 5.6050 Oct 4.4862 5.1130
Mar 4.3646 5.4550 Jul 4.5680 5.1270 Nov 4.4096 4.9820
Apr 4.4291 5.9000 Aug 4.5017 5.1130 Dec 4.3340 4.9790

Ground Water Sources
Name or Number Average Daily Withdrawal (MGD) Max Day Withdrawal (MGD) 12-Hour Supply
(MGD)		 CUA Reduction Year Offline Use Type
MGD Days Used
1 0.0000 0 0.0000 0.2880 CUA25 Regular
11 0.2595 197 0.6030 0.4410 CUA25 Regular
12 0.0583 220 0.1270 0.1224 CUA0 Regular
13 0.1018 120 0.2280 0.1800 CUA0 Regular
14 0.4119 212 0.9810 0.6190 CUA25 Regular
15 0.0000 0 0.0000 0.6190 CUA25 Regular
16 0.4366 236 0.8830 0.7490 CUA25 Regular
17 0.4259 70 0.9290 0.6480 CUA25 Regular
18 0.3225 193 0.7570 0.6480 CUA25 Regular
2 0.0000 0 0.0000 0.2160 CUA25 Regular
3 0.0000 0 0.0000 0.2448 CUA25 Regular
4 0.0000 0 0.0000 0.3024 CUA25 Regular
5 0.0000 0 0.0000 0.2880 CUA25 Regular
6 0.4096 357 0.9620 0.7200 CUA25 Regular
7 0.0000 0 0.0000 0.7200 CUA25 Regular
BF-1 0.0000 0 0.0000 0.2880 CUA0 Regular
BP-1 0.1363 99 0.4140 0.3600 CUA0 Regular
BP-2 0.3199 162 0.8690 0.4320 CUA0 Regular
CC-1 0.3074 176 0.6830 0.2880 CUA0 Regular
CC-2 0.3285 184 0.8530 0.2880 CUA0 Regular
CN-1 0.4796 182 0.7540 0.2880 CUA0 Regular
CN-2 0.3531 180 0.7130 0.2880 CUA0 Regular
CS-1 0.2333 178 0.4230 0.2880 CUA0 Regular
CS-2 0.3929 185 0.9460 0.2880 CUA0 Regular
DF-1 0.7972 237 1.4430 0.4320 CUA0 Regular
DK-1 0.3136 181 0.9970 0.4320 CUA0 Regular
DK-2 0.4809 178 0.7940 0.4320 CUA0 Regular
FV-1 0.3159 183 0.6770 0.7920 CUA0 Regular
MM-1 0.5642 148 1.0260 0.7920 CUA0 Regular
MM-2 0.5175 201 0.8380 0.4320 CUA0 Regular
PG-1 0.0000 0 0.0000 0.2880 CUA0 Regular
PS-1 0.1545 150 0.4530 0.2880 CUA0 Regular
RR-1 0.2116 277 0.5390 0.2880 CUA0 Regular
RR-2 0.0000 0 0.0000 0.2520 CUA0 Regular
WP-1 0.0958 97 0.2080 0.1512 CUA0 Regular
WP-2 0.1134 98 0.3410 0.2880 CUA0 Regular
Ground Water Sources (continued)
Name or Number Well Depth (Feet) Casing Depth
(Feet)		 Screen Depth (Feet) Well Diameter (Inches) Pump Intake Depth (Feet) Metered?
Top Bottom
1 655 298 645 8 320 Yes
11 603 530 603 8 335 Yes
12 395 264 390 10 250 Yes
13 358 271 358 10 260 Yes
14 623 548 616 8 330 Yes
15 637 541 614 6 330 Yes
16 630 497 608 8 350 Yes
17 590 481 580 8 320 Yes
18 650 465 554 8 320 Yes
2 640 295 623 8 270 Yes
3 616 298 603 8 270 Yes
4 635 300 635 10 280 Yes
5 644 296 644 10 298 Yes
6 650 450 640 12 300 Yes
7 655 440 645 12 306 Yes
BF-1 206 160 201 12 172 Yes
BP-1 189 143 183 10 130 Yes
BP-2 205 160 200 10 130 Yes
CC-1 202 167 202 12 157 Yes
CC-2 200 165 200 12 155 Yes
CN-1 241 196 231 12 186 Yes
CN-2 227 192 227 12 182 Yes
CS-1 230 195 230 12 185 Yes
CS-2 230 195 230 12 185 Yes
DF-1 187 132 182 12 142 Yes
DK-1 238 190 230 12 190 Yes
DK-2 245 190 240 12 190 Yes
FV-1 247 192 242 12 193 Yes
MM-1 240 195 235 12 205 Yes
MM-2 257 207 252 12 217 Yes
PG-1 277 222 272 12 140 Yes
PS-1 240 190 230 12 160 Yes
RR-1 225 180 220 12 60 Yes
RR-2 220 184 220 12 194 Yes
WP-1 178 123 173 145 Yes
WP-2 192 133 186 145 Yes
Are ground water levels monitored?   Yes, Monthly
Does this system have a wellhead protection program?   No
Water Purchases From Other Systems
Seller PWSID Average
Daily Purchased
(MGD)		 Days
Used		 Contract Required to
comply with water
use restrictions?		 Pipe Size(s)
(Inches)		 Use
Type
MGD Expiration Recurring
ONWASA 04-67-035 0.0000 0 0.0000 2030 No No 12 Emergency
Water Treatment Plants
Plant Name Permitted Capacity
(MGD)		 Is Raw Water Metered? Is Finished Water Ouput Metered? Source
City of Jacksonville 2.0000 Yes Yes Black Creek and Peedee aquifers
Jacksonville Water Treatment P 6.5770 Yes Yes Castle Hayne
Did average daily water production exceed 80% of approved plant capacity for five consecutive days during 2025?  No
     If yes, was any water conservation implemented?  
Did average daily water production exceed 90% of approved plant capacity for five consecutive days during 2025?  No
     If yes, was any water conservation implemented?  
Are peak day demands expected to exceed the water treatment plant capacity in the next 10 years?  No

4. Wastewater Information

Monthly Discharges
Average Daily
Discharge (MGD)		 Average Daily
Discharge (MGD)		 Average Daily
Discharge (MGD)
Jan 4.6167 May 6.1551 Sep 4.8353
Feb 4.7368 Jun 6.9538 Oct 4.7448
Mar 5.0879 Jul 5.8543 Nov 4.6575
Apr 4.6147 Aug 6.9347 Dec 5.1267

How many sewer connections does this system have?   17,987
How many water service connections with septic systems does this system have?   496
Are there plans to build or expand wastewater treatment facilities in the next 10 years?   No
Wastewater Permits
Permit Number Type Permitted Capacity
(MGD)		 Design Capacity
(MGD)		 Average Annual
Daily Discharge
(MGD)		 Maximum Day Discharge
(MGD)		 Receiving Stream Receiving Basin
NC0088455 WTP 1.3500 2.7000 0.8233 1.4340 New River New River (02-6)
WQ0009267 WWTP 9.0000 9.0000 4.6186 11.3000 Land Application New River (02-6)
Wastewater Interconnections
Water System PWSID Type Average Daily Amount Contract
Maximum (MGD)
MGD Days Used
Jacksonville Springfield Park Apts 70-67-007 Receiving 0.0000 0
ONWASA 04-67-035 Receiving 0.0000 0

5. Planning

Projections
  2025 2030 2040 2050 2060 2070
Year-Round Population 51,797 56,457 62,204 67,950 73,697 79,444
Seasonal Population 0 0 0 0 0 0
 
Residential 2.1671 2.4139 2.6596 2.9053 3.1511 3.3968
Commercial 0.9973 1.2130 1.2355 1.3496 1.4637 1.5779
Industrial 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Institutional 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
System Process 0.8233 0.0000 0.0000 0.0000 0.0000 0.0000
Unaccounted-for 0.4741 0.4312 0.4631 0.5059 0.5487 0.5914
Future Supply Sources
Source Name PWSID Source Type Additional Supply Year Online Year Offline Type
City of Jacksonville - Complete Well RR-2 07-46-010 Ground 1.0000 2027 Regular
Demand v/s Percent of Supply
  2025 2030 2040 2050 2060 2070
Surface Water Supply 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Ground Water Supply 8.5772 8.5772 8.5772 8.5772 8.5772 8.5772
Purchases 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Future Supplies 1.0000 1.0000 1.0000 1.0000 1.0000
Total Available Supply (MGD) 8.5772 9.5772 9.5772 9.5772 9.5772 9.5772
Service Area Demand 4.4618 4.0581 4.3582 4.7608 5.1635 5.5661
Sales 0.0000 0.0000 0.0000 0.0000 0.0000 0.0000
Future Sales 0.0000 0.0000 0.0000 0.0000 0.0000
Total Demand (MGD) 4.4618 4.0581 4.3582 4.7608 5.1635 5.5661
Demand as Percent of Supply 52% 42% 46% 50% 54% 58%

The purpose of the above chart is to show a general indication of how the long-term per capita water demand changes over time. The per capita water demand may actually be different than indicated due to seasonal populations and the accuracy of data submitted. Water systems that have calculated long-term per capita water demand based on a methodology that produces different results may submit their information in the notes field.

Your long-term water demand is 42 gallons per capita per day. What demand management practices do you plan to implement to reduce the per capita water demand (i.e. conduct regular water audits, implement a plumbing retrofit program, employ practices such as rainwater harvesting or reclaimed water)? If these practices are covered elsewhere in your plan, indicate where the practices are discussed here.    No changes

Are there other demand management practices you will implement to reduce your future supply needs?   

What supplies other than the ones listed in future supplies are being considered to meet your future supply needs?   

How does the water system intend to implement the demand management and supply planning components above?   

Additional Information

Has this system participated in regional water supply or water use planning?  Yes, Yes, the water system participates in the Joint Utilities Resources Team. Additionally, the Onslow Water Resources Group, which includes representatives from Jacksonville, ONWASA and Camp Lejeune, was formed to address future water needs of the region.

What major water supply reports or studies were used for planning?  

Please describe any other needs or issues regarding your water supply sources, any water system deficiencies or needed improvements (storage, treatment, etc.) or your ability to meet present and future water needs. Include both quantity and quality considerations, as well as financial, technical, managerial, permitting, and compliance issues:   

The Division of Water Resources (DWR) provides the data contained within this Local Water Supply Plan (LWSP) as a courtesy and service to our customers. DWR staff does not field verify data. Neither DWR, nor any other party involved in the preparation of this LWSP attests that the data is completely free of errors and omissions. Furthermore, data users are cautioned that LWSPs labeled PROVISIONAL have yet to be reviewed by DWR staff. Subsequent review may result in significant revision. Questions regarding the accuracy or limitations of usage of this data should be directed to the water system and/or DWR.